These Terms & Conditions govern your relationship with Outfiq Collection, the owner and operator of this Website. By accessing or using this Website, you agree to be bound by these Terms & Conditions. We encourage you to review this document periodically, as we may update these Terms & Conditions to reflect changes in our practices, products, or legal obligations. You will be notified of significant changes when feasible.
Business Information
Outfiq Collection
New Galla Mandi,
Lalitpur, Uttar Pradesh,
IndiaIntellectual Property and Acceptable Use
The content on this Website, including designs, layouts, graphics, and text, is intended solely for informational purposes and is not provided for public or personal use. Users are not permitted to copy, download, or use any content from this Website for personal or commercial purposes without explicit written permission from Outfiq Collection. Unauthorized use of our content may result in civil or criminal action.
Outfiq Collection may update the information on this Website, including product descriptions and pricing, at any time. While we strive for accuracy, we do not guarantee that all information is complete, accurate, or up-to-date.
For any inquiries regarding the use of our content, please contact us directly.
User-Generated Content
This Website does not permit content uploads by users, nor does it feature interactive elements such as blogs, bulletin boards, or chat rooms. All content displayed on this Website is provided directly by Outfiq Collection and is subject to our content standards for accuracy and appropriateness. Any inquiries or feedback regarding content may be directed to our customer support team.
Uploading Content to Our Website
If you upload content to our Website, you agree to comply with our content standards and to avoid any material that is offensive, illegal, or infringes on the rights of others. You are responsible for the accuracy of your content and any consequences resulting from its publication. Outfiq Collection reserves the right to remove content that des not comply with these standards and to notify users of any related users of any related issues.
You are responsible for backing up your content. For guidance on what types of content are acceptable, please reach out to our support team.
Privacy Policy
At Outfiq Collection, your privacy and the security of your personal information are priorities. We adhere to applicable data protection laws and industry best practices to manage your data responsibly.
We do not share your personal information (e.g., name, email, postcode) with third parties, except as needed to comply with the law or to protect our terms, prevent fraud, or enforce security. If any changes are made to how we collect or use your data, we will notify you and request your consent.
While we use encryption and security protocols such as SSL to protect data transmissions, please note that no internet transmission is entirely secure. We encourage you to use secure internet practices, such as strong passwords and two-factor authentication where available, for additional protection.
If you have any questions about data privacy, or if you wish to update or delete your personal information, please contact us.
Returns Policy
If you are not satisfied with your purchase, you may return it for an exchange or refund within 7 days of purchase, provided the item is in its original condition and packaging. Shipping costs for returns may apply unless the product is faulty or the return is due to an error on our part.
To initiate a return, please contact our customer service team for guidance.
- We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us.
- Please allow up to 7 days for the return to be processed and for the refunded amount to appear in your bank account. NOTE: Refunds or bank transfers are only applicable for prepaid orders or online payments made directly on our website.
- Please return your product(s) in the original condition as they were shipped. Refunds will not be issued for items that are returned in poor condition or show obvious signs of wear.
- Please allow up to 7 days for the return to be processed and for the amount to appear in your bank account. IMPORTANT: Refunds and bank transfers are applicable only for prepaid orders or online payments made directly through our website.
- Shipping charges are not eligible for a refund.
- You can get in touch with us about any issues through our customer support, by sending a direct message on our Instagram @outfiq.in, or by chatting with us on Gmail: outfiq.store@gmail.com. We are available Monday to Sunday between 10 am – 7 pm. All pending queries will be prioritized and resolved the next day.
- Cancellations can only be processed if the order has not yet been dispatched from our warehouse.
Terms and Conditions for return or refund
- If you have received an SMS or email indicating that your order has been delivered but you have not received it, please contact us within 24 hours. Instagram: @outfiq.in Gmail: outfiq.store@gmail.com
- The bank account details provided by the customer will be considered final. Any errors in the details provided will not be the responsibility of the brand.
- If the customer believes that the product does not meet quality standards upon delivery, they should promptly reach out to us via DM on Instagram: @outfiq.in or on Gmail: outfiq.store@gmail.com, providing details of the product and any damage within 1 day of receipt. We will then provide further instructions.
- Upon receiving the returned product, we will thoroughly inspect it and inform the customer of their eligibility for a refund (if applicable) via email within a reasonable time frame. Our goal is to process refunds as quickly as possible and, in any case, within 30 working days from the date we confirmed the refund eligibility to the customer via email.
Limited Liability
Outfiq Collection is not responsible for any direct, indirect, or consequential damages arising from the use of this Website. We do not guarantee that our Website will be uninterrupted or error-free. Users are responsible for their own technology configurations, including virus protection, to access the Website safely.
Outfiq Collection will take all reasonable steps to maintain site security, but we cannot guarantee that the site is completely free of viruses or other harmful components. Please ensure you are using current antivirus software and follow secure browsing practices.
Conditions of Sale
All orders are subject to product availability. We aim to notify you as soon as possible if a product is unavailable and to offer an alternative product or a refund. All sales are final at the time of payment, and we reserve the right to refuse service to any individual or business if circumstances warrant, such as cases involving fraud or abuse.
Links to Other Websites
All orders are subject to product availability. We aim to notify you as soon as possible if a product is unavailable and to offer an alternative product or a refund. All sales are final at the time of payment, and we reserve the right to refuse service to any individual or business if circumstances warrant, such as cases involving fraud or abuse.
Links to Other Websites
This Website may include links to third-party websites for convenience. Outfiq Collection does not endorse or guarantee the content of these external sites. We encourage you to review the terms and privacy policies of any third-party websites before interacting with them.
Security
You are responsible for keeping your login credentials (username and password) secure and confidential.
To protect your personal information, we have implemented technical and organizational safeguards specifically designed to prevent accidental loss and unauthorized access, use, alteration, or disclosure. However, given the open nature of the Internet and wireless communications, we cannot fully guarantee that your information will be completely protected from unauthorized access by third parties, especially as money transfers conducted through Outfiq Collection’s platforms are not entirely within our control.
By using Outfiq Collection services, users acknowledge and accept the potential risks associated with these online transactions. Outfiq Collection has undertaken reasonable efforts to establish robust physical, electronic, and managerial procedures to protect the information we collect.
We strive to comply with the Information Technology Act, 2000, as amended, along with the associated regulations, to protect and preserve your privacy. However, it is your responsibility not to share any sensitive information that you prefer to keep private. Be aware that your account may be monitored by customers and service providers across our websites.
We also use cookies to manage our platforms and provide a personalized user experience. For additional details on these measures, please see below.
Cookies
“Cookies” are small data files placed on a user’s device by a service provider to facilitate and improve user interactions. Depending on the user’s device settings, Outfiq Collection may use cookies (and similar tools like web beacons and tags) to personalize the user experience, streamline app usage, and improve Outfiq Collection’s services. Outfiq Collection may also utilize cookies from third-party providers to support user services, such as analytics tools that help manage and analyze Outfiq Collection services. Users can limit or remove cookies from certain devices by adjusting their web browser preferences. Users may still access Outfiq Collection services if they restrict cookies, but certain functionalities may be affected.
Outfiq Collection does not use cookies or similar technologies to automatically collect personal information from a user’s device without their awareness. Cookies are specific to each device and browser; therefore, if the user changes their device or browser settings, Outfiq Collection may reinstall a cookie.
Session ID cookies may be used to enable certain website features, gain insights into user interactions with the website, and monitor aggregate usage and traffic patterns on Outfiq Collection’s website. Unlike persistent cookies, session cookies are deleted when the user logs off and closes the browser. Third-party advertisers on the website may also place or read cookies on a user’s browser. Users can instruct their browsers to stop accepting cookies or to prompt them before accepting cookies from websites they visit. However, disabling cookies may limit access to some parts of the website or services.
Outfiq Collection may also use tracking technologies that capture information such as internet domain and host names, IP addresses, browser types, operating systems, click patterns, access dates and times, and the location from which the website is accessed. The use of cookies and tracking technologies allows us to improve our website and enhance user experience. We may also analyze non-personal information for trends and statistical purposes.
Changes to this Privacy Policy
Outfiq Collection reserves the right to change, modify, add, or remove parts of this Privacy Policy at its discretion and at any time. However, if Outfiq Collection intends to use personal information or location-based data in a way that significantly differs from this Privacy Policy—such as by sharing this information with additional third parties—Outfiq Collection will post these changes here and provide users with an opportunity to opt-out of these new uses. By continuing to use our services after any updates to this Privacy Policy are posted, users agree to accept those changes.
Policy Towards Children
The website is not intended for individuals under 18 years of age, and we do not knowingly collect personally identifiable information from those under 18. Outfiq Collection does not specifically gather information about children without parental consent or supervision. We encourage parents to be involved in their child’s experience with Outfiq Collection.
Information And Data Use
The information we collect from you may be used in the following ways (but is not limited to):
- To Improve Our Website and Foster Positive User Experience: We continually strive to enhance our website offerings based on the feedback and information we receive from you.
- To Improve Services and Respond to Queries: Your information enables us to respond more effectively to your service requests and support needs. The email address you provide may also be used to send updates related to your account or requests, along with occasional news, updates, and information about related products or services from Outfiq Collection.
- For Legal Purposes: We may share your information if we believe in good faith that it is necessary to investigate, prevent, or take action regarding potential illegal activities or to comply with legal processes. We may also share your information to address threats to public or personal safety, investigate potential violations of this Privacy Policy or our Terms of Service, or address infringements of third-party rights. This could include sharing your information with law enforcement, government agencies, courts, or other organizations as required by legal requests such as subpoenas, court orders, or government demands.
- For Other Purposes: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Outfiq Collection, its users, or others. This may include sharing information with other companies and organizations for fraud prevention and credit risk reduction.
Access to Personal Information
The User can gain access to the Personal Information you have provided by visiting our Website/Apps. If you need any assistance with respect to Log In, you can get in touch with us on:
Instagram: @outfiq.in Gmail: outfiq.store@gmail.com
In order to inquire about the privacy setting of your personal information with us, contact the relevant Officer/Authority on:
Instagram: @outfiq.in Gmail: outfiq.store@gmail.com
Outfiq Collection retains all information collected about you indefinitely to enhance the efficiency, convenience, and relevance of your repeated use of the website. You may delete your account from Outfiq Collection’s online database at any time, which will remove all your personal details and bank account information from our records.